West End Publishing uses reasonable precautions, industry standard security measures, and multi-level staff access to keep the information disclosed to us safe and secure. You are responsible for maintaining the confidentiality of your log-in information and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account's User ID and Password.
West End Publishing is committed to handling your information with high standards of information security. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes.
The security of your account(s) with us relies heavily on your protection of your password. You may not share your account(s) password with anyone. West End Publishing will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the West End Publishing website.
Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email should be treated as unauthorized and suspicious and should be reported to West End Publishing immediately. If you believe someone else has obtained access to your password, please change it immediately and notify us.
INFORMATION GATHEred during your visit
Every computer connected to the Internet is connected through an ISP (e.g. AOL™) and is assigned a unique IP Address (e.g. 126.96.36.199). When a visitor requests a page from within our websites, our web servers automatically identify and log the HTTP request that is made to our websites. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows:
- The IP address or the name of the website that may have referred you
- Your actual IP Address (e.g. 188.8.131.52)
- The date, time, and the duration of your visit
- The web page address that might have referred you
- The web pages that you view during your session
- The product identifier for the version and make of your browser
- The operating system platform that you are using
- Search words or terms that might have passed from a search engine
There is absolutely nothing special about the information just described, and the practice of collecting this data has been generally standardized by virtually every web server on the Internet today. This practice is very much like television ratings that tell the media networks various information about viewers tuning into a program.
The purpose for this information is actually two-fold. One, West End Publishing has found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various browsers and operating systems that visit our websites. Additionally, as any business should attest, it is our desire to generate greater amounts of visitor traffic. By analyzing visitation patterns, referring URLs and search engine terms, we can strategically enhance our exposure on the Internet.
Cookies are small pieces of data that are transferred to your computer's hard drive through your web browser from a web server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other websites. The West End Publishing website utilizes cookies as a mean of providing personalization features to our visitors.
You can choose whether to accept or block cookies by changing the settings of your browser. Typically, by accessing the browser's help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.
Use of "Web Beacons"
The West End Publishing website(s) may contain “Web Beacons” as electronic images. Sometimes these Web Beacons are called "single-pixel transparent gif images" and allow West End Publishing to count users who have visited those pages and to deliver co-branded services. West End Publishing may include Web Beacons in promotional e-mail correspondences in order to count how many messages have been opened and acted upon. The e-mail messages may contain “Web Beacons” to measure the offer’s effectiveness so West End Publishing may know how to provide the best service to its clients.
Web Beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web Beacon resides. West End Publishing web pages may also contain Web Beacons placed there by third parties in order to compile aggregated statistics and to help determine the effectiveness of our joint promotional or advertising campaigns.
Customer Service Correspondence
If you send us correspondences, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from West End Publishing to you. We retain these records in order to better serve our customers, measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement(s). We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
INFORMATION WE MAY REQUEST
We may request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list, or by your request to have someone contact you with additional information about a product or service. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "Zero Spam" policy. We do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.
In addition, West End Publishing will not send you e-mails that you have not agreed to receive. If you are a member of our mailing list, you will be contacted with announcements, news, portfolio additions, and information about new products and services. You will always have the option to "Unsubscribe" from our mailing list at any time, thereby disabling that type of e-mail communication from being sent to you. If you wish to have specific communications with a member of the West End Publishing staff, you will be required to provide specific information that will be routed to the appropriate contact within West End Publishing.
purchasing a product or service
If you purchase a product or service, we would normally need to obtain the appropriate information in order to complete the transaction. Depending upon the method of payment that you select and your location, the required information may vary. However, generally speaking we will need:
- Your Full Name
- Billing Address
- Shipping Address
- E-Mail Address
- Phone Number
- Credit Card Information
We use shopping cart features that safeguard this information by using industry standard SSL (Secure Sockets Layer) encrypted servers. SSL encodes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.
DISCLOSING INFORATION TO THIRD PARTIES
West End Publishing will disclose your personal information or any of its web server log file information only when required by law or in the good-faith belief that such actions are necessary to:
- Conform to the edicts of the law or comply with a legal process.
- Protect and defend the rights or property of West End Publishing.
- Cooperate with investigations of purported unlawful activities.
West End Publishing uses reasonable precautions, industry standard security measures, and multi-level staff access to keep the information disclosed to us safe and secure. West End Publishing reserves the right to transfer information in connection with the sale of all or part of West End Publishing capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.
PRIVACY POLICIES OF THIRD PARTIES
West End Publishing provides "hyperlinks" to a wide variety of websites on the Internet. We are not responsible for their privacy policies or how those websites manage information about their users. We strongly urge you to check with those websites to determine their privacy policies.
Last Revised on November 4, 2004